American Expediting Closes Its Doors: Why Healthcare Organizations Are Turning to OnWay for Medical Supply Delivery and Healthcare Logistics
On June 3, 2026, American Expediting, operating under the Starship brand, announced it would cease operations across the United States and Canada.
The company stated that after investing significant resources and evaluating all available options, it had made the difficult decision to discontinue operations. Effective immediately, the company stopped accepting new shipments and advised customers to transition their logistics needs to another provider.
For many organizations, the announcement created immediate concerns.
Healthcare systems, hospitals, laboratories, medical device manufacturers, pharmaceutical companies, clinical research organizations, and providers that relied on American Expediting suddenly found themselves evaluating alternatives.
The challenge is not simply finding another courier.
The challenge is finding a healthcare logistics partner capable of supporting critical operations, ensuring compliance, maintaining visibility, and delivering the reliability healthcare organizations require every day.
As healthcare organizations assess their next steps, many are discovering that the future of healthcare logistics requires more than transportation alone. It requires a partner built specifically for the healthcare industry.
That is where OnWay is making a difference.
Why Healthcare Logistics Is Different
Unlike traditional package delivery, healthcare logistics directly impacts patient care, clinical outcomes, operational efficiency, and organizational performance.
Healthcare shipments often include:
- Laboratory specimens
- Medical supplies
- Surgical equipment
- Medical devices
- Pharmaceuticals
- Clinical trial materials
- Diagnostic samples
- Temperature-sensitive products
- Blood products and biologics
A missed shipment can mean far more than a delayed package.
It can impact diagnoses, treatment plans, surgical schedules, research timelines, and patient outcomes.
Healthcare organizations require logistics providers that understand the urgency, accountability, and complexity involved in transporting critical healthcare materials.
The Growing Importance of Medical Supply Delivery
Reliable medical supply delivery has become one of the most important components of modern healthcare operations.
Hospitals, physician groups, outpatient facilities, surgery centers, and laboratories depend on a constant flow of supplies to support patient care.
From routine replenishment to urgent same-day requests, healthcare providers need confidence that medical supplies will arrive accurately and on time.
Delays in medical supply delivery can create operational disruptions, inventory shortages, procedure delays, and unnecessary costs.
As healthcare organizations become increasingly focused on efficiency, logistics has evolved from a back-office function into a strategic component of healthcare delivery.
Organizations are no longer looking for transportation vendors.
They are looking for logistics partners.
The Risks of Choosing the Wrong Logistics Provider
The closure of American Expediting highlights an important lesson for healthcare organizations.
Not all logistics providers are created equal.
When evaluating alternatives, organizations should look beyond pricing and consider factors that directly affect operational performance.
Reliability
Healthcare organizations need confidence that shipments will arrive when expected.
Consistency matters.
Visibility
Real-time shipment tracking and delivery confirmation have become essential expectations.
Compliance
Healthcare shipments often require chain-of-custody procedures, documentation, and specialized handling protocols.
Scalability
As organizations grow, logistics partners must be able to support additional locations, services, and shipment volume.
Industry Expertise
Healthcare logistics requires specialized knowledge that general courier services may not possess.
The right logistics provider should understand healthcare workflows, patient care priorities, and operational requirements.
Why More Organizations Are Choosing OnWay
As healthcare organizations transition from American Expediting, many are evaluating providers that specialize in healthcare logistics rather than general transportation services.
OnWay has built its reputation by focusing specifically on healthcare transportation and logistics solutions.
This healthcare-first approach allows organizations to work with a provider that understands the unique challenges of moving critical medical materials safely, securely, and efficiently.
Healthcare-Focused Logistics Solutions
Healthcare organizations face unique transportation challenges every day.
OnWay supports a wide range of healthcare logistics services, including:
Medical Supply Delivery
Timely medical supply delivery helps healthcare organizations maintain inventory levels, avoid disruptions, and ensure clinicians have access to the materials they need to provide patient care.
Laboratory Logistics
Specimen transportation plays a critical role in maintaining laboratory turnaround times and diagnostic accuracy.
Clinical Trial Logistics
Clinical research organizations require dependable transportation of samples, investigational products, and study materials.
Medical Device Transportation
Manufacturers and healthcare providers depend on reliable delivery of medical equipment and devices.
Time-Critical Healthcare Deliveries
Certain healthcare shipments simply cannot wait. OnWay supports urgent transportation needs where speed and reliability are essential.
National Reach With Local Expertise
One of the biggest concerns facing former American Expediting customers is maintaining coverage across multiple markets.
Healthcare organizations often operate across:
- Multiple cities
- Regional healthcare systems
- Multi-state laboratory networks
- National clinical research programs
- Hospital and provider networks
OnWay combines national capabilities with local execution, allowing organizations to maintain consistency while receiving responsive service.
This approach helps reduce complexity and supports operational efficiency across an organization's logistics network.
Technology That Improves Visibility
Healthcare leaders increasingly expect transparency throughout the transportation process.
They need answers to important questions:
Where is the shipment?
When will it arrive?
Who accepted delivery?
Has chain-of-custody been maintained?
Modern healthcare logistics requires technology that provides visibility at every stage.
OnWay helps organizations gain greater control through:
- Real-time tracking
- Delivery confirmation
- Automated notifications
- Reporting and analytics
- Audit trails
- Shipment visibility tools
This level of transparency helps reduce uncertainty and improve operational decision-making.
The Future of Healthcare Transportation
The healthcare industry continues to evolve rapidly.
As patient expectations rise and healthcare systems become more complex, logistics will play an increasingly important role in operational success.
Healthcare organizations are seeking partners that can help them:
- Improve efficiency
- Reduce risk
- Increase visibility
- Support growth
- Enhance patient outcomes
- Strengthen supply chain resilience
The providers that succeed in the future will be those that combine transportation expertise with healthcare industry knowledge and technology-driven solutions.
Turning a Logistics Disruption Into a Strategic Opportunity
The closure of American Expediting has undoubtedly created challenges for organizations that depended on its services.
However, it also presents an opportunity.
Organizations can use this moment to evaluate whether their logistics provider is equipped to support the future of healthcare delivery.
The most successful healthcare organizations are not simply looking for a replacement courier.
They are looking for a strategic logistics partner that understands healthcare, delivers reliable medical supply delivery services, provides nationwide support, and helps improve operational performance.
That is why more healthcare organizations are turning to OnWay.
Why OnWay Is Positioned for the Future
Healthcare logistics is about more than moving packages from one location to another.
It is about supporting patient care, enabling healthcare operations, and ensuring critical materials arrive where they are needed most.
OnWay combines healthcare logistics expertise, advanced technology, scalable transportation solutions, and dependable medical supply delivery services to help organizations navigate today's challenges and prepare for tomorrow's opportunities.
As healthcare organizations transition following the closure of American Expediting, the need for a trusted logistics partner has never been greater.
For organizations seeking reliability, visibility, scalability, and healthcare-focused expertise, OnWay is ready to help lead the next chapter of healthcare logistics.
