Dispatcher Careers

Frequently Asked Questions

What does an OnWay dispatcher do?

An OnWay dispatcher coordinates real-time routing and dispatch of medical courier drivers for on-demand STAT, urgent, and scheduled deliveries. Dispatchers communicate with drivers and clients, manage delivery priorities, and log all activity in OnWay's operations management system.

What qualifications do I need to become an OnWay dispatcher?

OnWay looks for dispatcher candidates with strong communication skills, the ability to work under pressure in a fast-paced environment, and experience in logistics, transportation, or customer service. Previous dispatch or call center experience is preferred.

What shifts do OnWay dispatchers work?

OnWay operates 24/7/365, so dispatcher shifts cover all hours including overnight, weekend, and holiday rotations. Full-time positions include shift differentials for non-standard hours. Part-time scheduling may be available in some markets.

Where are OnWay dispatcher positions located?

OnWay dispatcher positions are primarily based in Michigan, supporting our nationwide network. Remote dispatch opportunities may be available depending on experience level and operational needs.

How do I apply for a dispatcher position at OnWay?

Submit the application form on this page with your name, contact information, location, and relevant dispatch or logistics experience. The OnWay hiring team reviews all applications and follows up with qualified candidates within 3 to 5 business days.